24 Hour, 7 Day support is provided by our service division. We employ engineers dedicated to provide support around the clock. Ready to go and awaiting your phone call when things go wrong.
3rd Party Support
Whilst the main part of our business is in providing service and maintenance support. We can also offer a variety of associated services including systems upgrades and additions, installations and pre-builds, commissioning, and equipment repairs.
The importance of Preventative Visits
Working on the principle that ‘Prevention is better than cure’ routine site visits are essential for long-term reliability of any electronic based system. Cleaning, checking and re-adjusting equipment helps avoid system failures and is cost effective by minimizing emergency call-outs.
24 Hour Emergency Fault Programme
Breakdowns can be caused by equipment failures, operator errors, intruders, vandalism or numerous other unforeseen circumstances. Vidionics has a team of highly trained, emergency response engineers on call 24 hours a day, seven days a week.